No hardware · no extra line
Your team’s phoning, finally measurable
Your agents call from their own phones. CallEye hands them the list, records the real duration of every call, the outcome, the note and the callback — and finally gives you numbers you can decide on.
No credit card. $69 / month + $23.50 per phone after that.
What actually changes
Excel files doing the rounds
One list, de-duplicated, assigned
Nobody knows who called whom
Every call timestamped, with its agent
“How long were you on the phone?”
The real duration, measured by the phone
Callbacks forgotten on sticky notes
The callback surfaces on its own, on the day
How it works
Four steps. The first takes five minutes, the rest are the team’s daily work.
Import your file
CSV or Excel. CallEye detects the columns, puts numbers into international format, and drops duplicates and invalid numbers — telling you exactly why each row was rejected.
Assign the list to your agents
An agent can work several lists, and a list can be shared between several agents. Nobody calls the same contact twice: the record is reserved for the length of the call.
The agent calls from their phone
They open the app, pick their list and tap “Call”. The call goes out on their own line. On the way back they record the outcome, a note, and schedule a callback if needed.
You look at the numbers
Call volume, answer rate, real average duration, wrap-up time, outcomes by agent and by list, and the hours when people actually pick up.
What CallEye does
Real duration, not declared
CallEye reads the phone state to measure the conversation itself. When measurement is not possible the duration is estimated — and flagged as such, never mixed into the real average.
An import that loses nothing
Numbers mangled into scientific notation by Excel, two numbers in one cell, 00 or + prefixes, column headers in French, English or Arabic: all handled, and the rejection report is downloadable.
Callbacks that surface themselves
A callback set for Tuesday 10am appears at the top of the agent’s queue on Tuesday at 10am. No searching, nothing forgotten.
Works without a network
In a basement or on the road, the agent keeps calling. Everything is stored on the phone and synced when the network returns.
Per-agent statistics
Calls, answer rate, average duration, wrap-up time, outcomes, callbacks kept. By agent, by list, by hour of the day.
Usage-based billing
You pay for the phones that are actually active. An agent added mid-month is billed pro rata; a deactivated agent stops being billed the same day.
Pricing
One account licence, then one seat per phone. No tiers, no commitment.
Account licence
$69/ month
Dashboard, unlimited lists and imports, full statistics.
Agent seat
$23.50/ month per phone
One seat per active agent. Billed pro rata, on both addition and removal.
Primary-phone add-on
$32/ month per phone
CallEye becomes the default phone app: the record and the form appear during the call.
| Team | Breakdown | Per month |
|---|---|---|
| 3 agents | $69 + 3 × $23.50 | $139.50 |
| 5 agents, 2 with the add-on | $69 + 5 × $23.50 + 2 × $32 | $250.50 |
| 10 agents | $69 + 10 × $23.50 | $304 |
14-day free trial, no credit card.
Frequently asked questions
Do we need hardware or a phone line?+
No. Agents call from their own phone on their own plan. CallEye does not route the calls: it triggers them and measures them.
Are calls recorded?+
No. Android does not let a third-party app record a call placed over the carrier network — that is a system restriction, not a choice of ours. CallEye records the duration, the outcome and the note, not the audio.
What happens if an agent has no network?+
They keep working normally. Calls and outcomes are stored on the phone and sent as soon as the connection is back.
Can an agent see their colleagues’ numbers?+
No. The app only shows an agent their own statistics. Comparison between agents exists only in the manager’s dashboard.
What happens to an agent I deactivate?+
They lose access to the app immediately and their seat stops being billed the same day. Their call history is kept for your statistics.
Which phones does it work on?+
Android 10 and above. An iOS version is planned, with less precise duration measurement.
Try it on a real list
14 days, no credit card. Import a file, add an agent, and watch the numbers come in.